Sending Log Info

Sometimes  it's really helpful to send us the logs if you are getting an error that you can't figure out. Here is how you can do that:

  1. Send the request that is returning an error.
  2. Log into fmQBO
  3. Access the Logs from the menu in the upper left
  4. Click "Save These Logs"
  5. It will switch you to Saved Logs View
  6. Export them and send them to us.

You can also watch this movie for a walk through of how to do this

https://vimeo.com/127207389

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